Ryan Sullivan

Here are the video instructions for providing us with Admin Access to your Google Analytics account. Please invite marketing.clients@sitecare.com.Link: analytics.google.com Guide to Adding Site Car...

In certain cases the SiteCare team will require access to your hosting account in order to troubleshoot hosting configurations, server issues, read logs, or open support tickets on your behalf.Your...

You’ll be asked to create a new WordPress user with administrative rights for support@sitecare.com. Here are video instructions for setting up a new user and assigning an administrator role.Follow ...

At SiteCare, we understand that transitioning your website services can be challenging. If you’re in the process of canceling your service with us, we want to ensure that the transfer of your DNS r...

We updated our Master Terms & Conditions. The new version is effective as of April 6, 2026, and you can read them in full at sitecare.com/legal.If you received our email about this and want to know...

This FAQ answers common questions about SiteCare’s updated plans, pricing, and hosting improvements launching January 1, 2026. These updates reflect our ongoing focus on speed, reliability, and per...

At SiteCare, we’re committed to providing clear, dependable services that support the growth and success of your business. To better reflect the services we offer and set clearer expectations, we’v...

We’ve made some thoughtful updates to how support time works at SiteCare and we’re excited to introduce you to Flex Packs.If you've previously used what we called “Support Bundles,” you’ll now see ...

Since founding SiteCare in 2005, we have significantly expanded the feature set of our web hosting and WordPress site services. Our feature expansion includes improvements to our world-class securi...

We recently migrated to new software to support our clients even better. Our new support ticketing system now allows our clients to log in to a portal and view open, pending, and closed tickets. Yo...